NEW Temporary Open Hours 10:00am - 6:00pm DAILYWeekends for general sales and Pre-Booked Repair Appointments
Our Open and Closed days may vary at present, please call in advance to ensure we will be open.
Safety and Hygeine Products
We now sell Medical Face Masks and Alcoholic Citrus Hand Cleaner with Pumice
Talk to us from the shop door with Ring
We now have a Ring doorbell, so if you want to avoid contact, or if we are not in, you can still talk to us remotely from our front door!
Repair and response Times
Due to a large amount of bicycles being serviced, and stock order delays, please expect up to 7 days or more for jobs to be completed.
Please take in to consideration how busy the shop is when expecting a reply, this is just one guy working on bicycles, serving visiting customers, processing new deliveries, and fulfilling web and phone orders.
While I try my best to answer all calls, messages and emails, the best way to speak to us is to keep calling, or leaving a voicemail, text, Whatsapp message or Email Message. Due to the massive amount of people contacting the shop, I may not be able to respond or give answers about stock availability and product information for up to 24 hours.
We've made it EASIER to Shop Online
We have added buttons to each product page to make it easier to reach us, make pre-orders of incoming stock, and to be notified of restocked products. Please be aware when ordering, that there are Courier and Shipping Delays on all Products Expected due to to high courier demand and limited staff with ever increasing workloads in the supply chain.
Bikes are fast running out of supply worldwide at the moment, but we are can currently offer home deliveries straight from distributors. Saving precious time for customers and ourselves. We are often reserving bikes from incoming shipments and ordering daily for our customers when products are still or newly available, listing newly added products on our web sie for people to see.
Supply Shortages due to high demand, staff shortages and factory closures
While retailers strive to find alternative suppliers, products, and do their best to locate and secure bikes for our customers, there is a huge amount of congestion in the system at this time. Even promised shipping arrival dates have been unexpectedly pushed back as far as December for some models and brands of bike, leaving shops and warehouses empty, and shopkeepers and their customers waiting longer for bikes to arrive with shared frustration and anxiety not far behind!
Please be assured and keep in mind that all of us in the cycling industry are working extraordinary hours, handlng high volumes of calls, emails and messages, while processing web orders, and working on an ever increasing amount of customer's bikes!, to keep you updated with current stock information, order delivery timescales and dates, and shipping dates or estimations for incoming goods.
Though we have acces to over 50 distributors, we are all suffering the effects of COVID-19 Crisis, and struggling to meet with massive demand.
As well as with thier own suppliers, many distributors experiencing staff reductions, illnesses, Isolations and Furloughing of entire departments, and adly even virus outbreaks throughout the industry causing shutdoens. Also medical supplies take priorities in shipping and courier services.
There is a never before seen worlwide demand for cycling and sports goods, and with both running remotely and with skeleton staff at their offices and warehouses, We are working closely with our Distributors to get updates on shipping and courier delivery dates for your orders. Many will be shipped direct from them to you.
Stay Updated and Contact us
Follow us on Facebook and Twitter.
On our web site you can now now:
- Ask Product questions via Email or Whatsapp
- Order products via WhatsApp
- Join product Waitlists to be notified when something is available again
We can still help you with repairs from home and assembly of new bikes ordred from us!
Please be aware that due to high volumes of visitors, orders, messages, phone calls, and emails, it is not always possible to respond right away. We can help you to fix bicycles yourself with assistance via WhatsApp Video Calls and Media Sharing!
See below for contact details